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The College of Humanities, Arts and Social Sciences (CHASS) at the University of California, Riverside seeks a Director of CHASS F1RST, first-year and transition programs to improve undergraduate retention and graduation rates by creating proactive programs and services to empower students to succeed academically and personally. The Director will provide vision, strategic direction, and accountability for developing programs and services that support undergraduates’ academic transition and success at UCR. The Director will work collaboratively with other units, including the Office of Academic Advising, Office of Vice Provost for Undergraduate Education, Institutional Research, Undergraduate Admissions, and Departments and Programs in CHASS. The position is scheduled to begin January 1, 2018.
Position Purpose:
This position reports to the Associate Dean of Student Academic Affairs of CHASS. Serves as the CHASS F1RST Learning Community Coordinator. Provides leadership and support for the administration of the CHASS F1RST Learning Communities with over 90% of first-year CHASS students participating annually (in 2016-17 AY). Responsible for developing and implementing methods to create and manage the program including assessment of student needs, creating programming to address needs, recruitment, and monitoring of students in programs, and program assessment. Creates quarterly CHASS Learning Communities course blocks. Enrolls students in appropriate programs, and works with appropriate college staff to ensure smooth course scheduling.
Essential Functions
Program Management:
Implements and coordinates the CHASS F1RST program. Responsibilities include appropriate advertisement of all programs to faculty, staff, the campus, and the community at large via creation, maintenance, publication, and distribution of brochures, posters, and mailings and updating material for website upload, recruitment of qualified student applicants for each program, and implementation of appropriate academic enrichment activities including skill development workshops, cultural and leadership programs, speaker series, undergraduate research opportunities, laboratory safety protocols, and research symposium. Also responsible for recruitment of appropriate faculty mentors for all programs. Serves as CHASS liaison to the Registrar’s Office, the Academic Resource Center, and various campus academic departments to schedule appropriate course sections and ensure timely freshman involvement in CHASS Learning Communities. Responsible for student tracking, effort reporting, and program assessment including evaluating the effectiveness of the programs by collecting and analyzing data on student enrollment, academic success, persistence, retention, and graduation rates. Recommends necessary changes in programming to the CHASS Associate Dean to ensure student and program success.
Program Development:
Implements new procedures and guidelines for handling program processes for all programs, as well as a proper procedure for handling exceptions within program guidelines. Responsible for communicating the activities, progress, and needs of the programs to the Associate Dean. In consultation with the Associate Dean, establishes quantitative and qualitative standards for measurement of performance of participants in the CHASS Learning Communities. Collects and analyzes data to generate regular program reports. Serves as a recognized resource of program knowledge regarding the CHASS F1RST program. Recommends changes in relevant policies to higher administrative levels.
Student Advising:
Advises students, faculty, and public on University, campus, and program requirements, policies, and procedures for the CHASS Learning Communities. Advises students on eligibility for program participation. Assists students with program enrollment and enrollment in appropriate Learning Communities. Assists students in revising Learning Communities enrollment when necessary. Advises students on requirements for participation, adequate progress in, and goals for all programs. Helps students find appropriate faculty mentors, mentors students on process of presenting at research conferences, and participating in undergraduate research internships. Identifies students with program progress challenges and recommends appropriate intervention strategies/referrals. Responds to inquiries and investigates and resolves problems related to transactions for all programs within established program guidelines.
Recruits, selects, hires, trains, supervises, and evaluates student assistant(s) to assist in program operation. Responsible for all personnel actions including hiring, training, evaluation, termination, and conflict resolution.
Recommends changes in relevant policies to higher administrative levels.

Basic Qualifications:
Education and/or experience equivalent to a Master's degree in Education, Counseling, Student Personnel/Development, or a related field.

Preferred Qualifications:
3 years of progressively responsible experience in administering an advising, retention, or transitional program in higher education setting.
3 years of experience working with college students with diverse backgrounds.
3 years of supervisory experience.
Knowledge of the applicable federal and state regulations governing areas related to the responsibilities of the job such as appropriate funding guidelines, and the Federal Educational Rights and Privacy Act (FERPA).
Education and/or experience equivalent to a Doctoral degree in a related field (PhD, EdD)
Knowledge of the applicable UC policies and procedures governing areas related to the responsibilities of the job
Student administration experience and experience with allocating student financial support
UC online systems experience including Banner

UCR is a world-class research university with an exceptionally diverse undergraduate student body. Its mission is explicitly linked to providing routes to educational success for underrepresented and first-generation college students. A commitment to this mission is a preferred qualification.

Review of applications will begin on September 30, 2017, and will continue until the position is filled. Salary will be commensurate with education and experience. Complete applications will include a cover letter, current CV, diversity statement, and the names of three references that will be contacted at a later date. Candidates are encouraged to include a self-statement explaining their teaching and pedagogy, and a writing sample or report. Application materials should be submitted to

Questions should be directed to Sang-Hee Lee, Associate Dean of Student Affairs and Search Chair, at

The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Job location

Riverside, CA


Document requirements
  • Cover Letter

  • Curriculum Vitae

  • Statement of Contributions to Diversity - Statement addressing past and/or potential contributions to diversity through teaching, research, professional activity, and/or service.

  • Writing sample or report (Optional)

  • Self Statement - Explain your teaching and pedagogy (Optional)

  • Misc / Additional (Optional)

  • Misc / Additional (Optional)

  • Misc / Additional (Optional)

Reference requirements
  • 3-5 references required (contact information only)